GENERAL CONDITIONS

1) DURATION (arrival and departure time)
The stay will begin from the moment of check-in, which will be at 4.30 pm on the selected day and will end with check-out, which must be no later than 11.00 am on the day selected for departure; except for a time extension to be agreed in advance and for a maximum number of people hosted, as indicated in the booking.

2) CANCELLATION RATES AND PENALTIES
In the event of a booking subject to a "standard" rate, the guest will be able to provide, without penalty, free cancellation (right of withdrawal) up to 8 days before the date established for the start of the rental (check-in), with communication to be sent by e-mail (e.g. [email protected]), with proof of receipt, of the communicated withdrawal, to be paid by the guest. Once the aforementioned deadline has passed, the guest, even in the event of cancellation of the reservation (withdrawal), will instead be required to pay the entire agreed rental amount in favor of Casa dei Grilli, as a penalty (penitential deposit).
In the event of a reservation subject to a "non-refundable" rate, the guest, even in the event of cancellation of his/her reservation, must always and in any case pay the full agreed amount to Casa dei Grilli as a penalty (penalty deposit) .

3) COST OF STAY
The cost of the stay is agreed as per the selected rate and must be paid in full, in legal tender currency, by the guest to Casa dei Grilli upon confirmation of the booking, as subsequently specified.

4) DEPOSIT
Based on the terms indicated in the art. 2, the guest, at the time of booking, is required to pay in full the overall price accepted for the provision of the booked services, as a deposit, which, at the time of check-out, will be converted into a deposit, with respect to any additional services provided or, in the absence of more services provided, it will be converted into a balance; always at check-out, a regular electronic invoice will be issued for the balance of the stay.
For stays booked with the "Standard" rate: payment in full must be made by the guest no later than 7 days before check-in.
For stays booked with a "Non-refundable" rate: full payment must be made by the guest upon confirmation of the booking.

5) CITY TAX
The guest is required to pay Casa dei Grilli the amount relating to the tourist tax if applied by the Municipality where the property covered by the contract is located. This amount will be communicated by Casa dei Grilli and must be paid by the check-in date.

6) DEFAULT
In case of withdrawal from the contract by the guest beyond the terms referred to in point 2) and/or in case of no-show, Casa dei Grilli will retain the amount paid as a confirmation deposit, without prejudice to the right to compensation, in head to Casa dei Grilli for the most damage suffered and suffered. In case of early check-out, Casa dei Grilli is entitled to payment of the agreed amount for the entire stay, unless different and subsequent agreements have been made with Casa dei Grilli itself.

7) WASTE AND SMOKING BAN
The guest undertakes to carry out adequate waste separation in accordance with current municipal regulations and, furthermore, formally acknowledges the absolute ban on smoking in all internal environments.

8) COMMUNICATION DAT ART. 109 T.U.L.P.S.
In order to comply with the general obligations of correctness and transparency as well as the specific ones regarding registration and communication to the Police Headquarters of the details of the residents provided for by the Art. 109 T.U.L.P.S. (Public Safety Law), the guest will make available to Casa dei Grilli suitable identification documents relating to all guests who will use the accommodation before allowing them access.

9) PROHIBITION OF ENTERING FOREIGN PEOPLE INTO THE ACCOMMODATION
The guest is prohibited from bringing into the accommodation people other than those for whom a suitable document has been made available and without the prior formal authorization of Casa dei Grilli.

10) PROHIBITION OF ILLEGAL CONDUCT AND CONDUCT DEFECTIVE TO PUBLIC MORALITY AND GOOD CUSTOMS
The guest is also expressly prohibited from engaging in, directly or indirectly, illegal conduct or, in any case, conduct that is harmful to public morality, good customs or such as to cause harm to other owners/holders/usufructuaries of accommodation adjacent to the one. subject of these conditions.
11) GUEST RESPONSIBILITY
The guest is entirely responsible for the care of the accommodation and its contents starting from the moment of check-in and is required to compensate for any damage caused, including costs relating to inadequate waste management and failure to comply with the prohibition of smoking indoors.

12) EXPRESS TERMINATION CLAUSE
The violation of one or more of the prohibitions set out in these conditions is to be understood as a serious failure to fulfill the obligations imposed on the guest and determines the immediate check-out, with express renunciation by the guest of any claim or request for compensation, with the guest's obligation to compensate for all damages suffered and to be suffered by Casa dei Grilli.

13) PROHIBITION OF TARIFF REDUCTION REQUESTS
In consideration of the peculiarity and brevity of the use of the accommodation, the guest, if the need to use the accommodation for the agreed period ceases, in whole or in part, will not be able to request Casa dei Grilli for a reduction, not even partial, of the agreed fee.

14) COMMUNICATION OF PERSONAL DATA
The guest expressly authorizes Casa dei Grilli to provide their personal data to third parties for obligations regarding the rental relationship or in any case connected to it, pursuant to EU Regulation 679 of 2026 and Legislative Decree. 196/2003, with subsequent amendments.

15) COMPETENT COURT
The parties signing this contract establish that the Court of Forlì will be competent for any possible future dispute arising from this contract, or directly/indirectly connected to it.

16) REGULATIONS
For anything not provided for in this contract, the parties make exclusive reference to the provisions of the civil code, current legislation on rental matters and local customs.

Privacy Code and Data Management Disclaimer

This Privacy Policy cancels any previous Privacy and Data Management Policy that may be accepted

Information pursuant to art. 13 of Legislative Decree 196/2003 and article 13 of EU Regulation no. 2016/679.

Data Controller
Pursuant to art. 13 of Legislative Decree 196/2003 (hereinafter "Privacy Code") and art. 13 of EU Regulation no. 2016/679 (hereafter "GDPR 2016/679"), containing provisions for the protection of people and other subjects regarding the processing of personal data, we wish to inform you that the personal data you provide will be processed in compliance with the aforementioned legislation and the confidentiality obligations held by RomagnaBNB di Oronti Stefano, a limited individual company with registered office in Via Isonzo, 41 - 47122 Forlì, registration number in the commercial register of Forlì - Cesena REA: FO-400266 and VAT number 04304700406, in person by Stefano Oronti.

The collected datas can be:
First name
Surname
Fiscal Code
Residential address
Telephone number
E-mail
Structure and housing unit in which we slept
Date and place of birth
Structure and housing unit in which we slept
Type and number of document issued
Date of issue of the issued document
Expiry date of the document issued

Scope of communication and diffusion
The collected data will NOT be disseminated or sold in any way to third parties external to RomagnaBNB.
We also inform you that the data collected will never be disclosed and will not be disclosed without your explicit consent, except for the necessary communications that may involve the transfer of data to public bodies, consultants or other subjects for the fulfillment of legal obligations .


Purpose of the treatment
The personal data you provide are necessary for the formalities required by law, the collected data will be used for the purposes set by the lease contract and for direct and internal marketing proposals to RomagnaBNB.
The collected data will NOT be used for external marketing purposes outside RomagnaBNB.

Transfer of personal data
Your data will not be transferred either to European Union member states or to third countries not belonging to the European Union.

Existence of an automated decision-making process, including profiling
RomagnaBNB does NOT adopt any automated decision-making process, including profiling, referred to in Article 22, paragraphs 1 and 4, of EU Regulation no. 679/2016.

Particular categories of personal data
Pursuant to articles 26 and 27 of Legislative Decree 196/2003 and articles 9 and 10 of EU Regulation no. 2016/679, we inform you that RomagnaBNB does NOT require the provision of data qualifiable as "particular categories of personal data", that is, data that reveal “racial or ethnic origin, political opinions, religious or philosophical beliefs, or belonging union, as well as genetic data, biometric data intended to uniquely identify a natural person, data relating to the health or sexual life or sexual orientation of the person".



Methods of treatment and conservation and Data Protection Officers (DPO)
The collected data will be cataloged in paper and digital version.
The Paper Catalog is preserved and protected in Longiano (FC), in Via IV Novembre, 49; the Data Protection Officer is Sara Grilli - Tax Code: GRLSRA84R45C573J
The Digital Catalog is kept and protected in a reserved cloud, Google Workspace and krossbooking.com platform; the Data Protection Officer is Stefano Oronti - Tax Code: RNTSFN79P16D705B
The treatment will be carried out in an automated and / or manual form, in compliance with the provisions of art. 32 of the GDPR 2016/679 and Annex B of Legislative Decree 196/2003 (articles. 33-36 of the Code) on security measures, by subjects specifically appointed and in compliance with the provisions of art. 29 GDPR 2016/679.
We point out that, in compliance with the principles of lawfulness, purpose limitation and data minimization, pursuant to art. 5 GDPR 2016/679, subject to your free and explicit consent expressed at the bottom of this information, your personal data will be kept for the period of time necessary for the achievement of the purposes for which they are collected and processed.

Rights of the interested party
At any time, you can exercise, pursuant to art. 7 of Legislative Decree 196/2003 and articles 15 to 22 of EU Regulation no. 2016/679, the right to:
request confirmation of the existence or not of your personal data;
obtain information about the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, when possible, the retention period;
obtain the correction and deletion of data;
obtain the limitation of the treatment;
obtain data portability, i.e. receive them from a data controller, in a structured format, commonly used and readable by an automatic device, and transmit them to another data controller without hindrance;
oppose the treatment at any time and also in the case of treatment for direct marketing purposes;
oppose an automated decision-making process relating to natural persons, including profiling;
ask the data controller to access personal data and to rectify or delete them or limit their processing or to oppose their processing, in addition to the right to data portability;
withdraw consent at any time without prejudice to the lawfulness of the treatment based on the consent given before the revocation;
lodge a complaint with a supervisory authority.

You can exercise your rights with a written request sent to RomagnaBNB di Oronti Stefano, Via Isonzo, 41 - 47122 Forlì or to the email address [email protected]